空姐面试掌握五大技巧_空乘专业招生

Be professional.

Looking businesslike is the first step to acting businesslike, and people will take you more seriously if you are well-groomed. This also applies to body language, so always make eye contact and keep good posture, or you may appear to lack confidence.

(表现职业化 。衣着职业化是体验你是否专业的第一步，如果你注意修饰的话，人们对待你总是更认真一些。 这还适用于肢体语言，要经常和别人进行眼神交流并保持好的身体姿势，否则会看起来象没有自信的样子。)

Make it personal.

Remember people s names and they will remember you. Do everything you can to avoid addressing a message Dear Sir/Madam . Remember that business is about building relationships.

(针对个人。记住别人的姓名同时别人也会记得你。尽量不要使用 亲爱的先生/女士 这样的称呼。记得商务的本质就是建立一种关系网。)

Be formal but not stiff.

If you are too formal, people won t be at ease around you. Act too casual and people may not take you seriously. Aim for the middle ground!

(正式而非拘谨。 如果你表现的太正式了，别人呆在你身边就觉得很不自在。表现的太过随便，人们又可能不认真对待你。表现要适当!)

Be clear and concise.

Get to the heart of the matter quickly and don t waste words. On the other hand, don t assume that the person you re talking to knows who you are and why you are contacting them - they may need a reminder and some background.

(清晰而简明。直接阐明问题的关键而非转弯抹角。另一方面，别期待和你谈话的人一上来就知道你是 并知道你是为何而来 他们需要一些提示及背景情况的了解。)

Keep quiet!

Communication is a two way street. Listen to the opinions of others, don t interrupt people when they are speaking, and don t ignore criticism. Also, people will be more willing to listen to you if they see that you re listening to them!

(保持安静! 交流是双向的事。耐心听别人的意见，别人说话时不要打岔，而且不要忽略批评意见。并且，如果别人觉得你认真倾听他们的话，他们也会更乐意听你的话!)

(责任编辑：卢雁明)